B8NKZ

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How can I get a replacement on an expired link?

In the event that you encounter an expired link, please reach out to our support team by submitting a support ticket or by contacting our Telegram bot for prompt assistance.

How do I get a account replacement?

In case you receive a non-functional account, rest assured that we will promptly replace it for you. Simply contact our support team, and they will be happy to assist you.

Can I get a refund?

Yes, we do offer refunds in exceptional circumstances. Typically, we provide a replacement product, but in certain cases, we may issue a refund in either Bitcoin or Monero, based on your preference.

Why cant I use Cash App or PayPal?

We offer a range of services that prioritize anonymity for both ourselves and our customers. To maintain this discretion, we exclusively accept cryptocurrency payments in our shop. If your preferred cryptocurrency is not listed, please feel free to contact us, and we will do our best to accommodate your request and work out a suitable arrangement.

Will I receive a tracking number for my package?

When ordering physical products from our site, we do not provide tracking numbers. To monitor your order's progress, we recommend utilizing services such as Informed Delivery. This allows you to stay informed and easily track your order throughout the shipping process.

I cant find or see my order where is it?

All orders are processed through SellPass and can be found in the "Orders" section of your account page. Additionally, you will receive a confirmation at the email address you provided when creating your account, ensuring you have all the necessary information regarding your order.

How do I contact B8NKZ support?

We have many ways to contact our support team visit our website and submit a support ticket. A representative will respond as soon as they become available. Alternatively, you can also reach out to our Telegram bot for assistance.

Do I need to encrypt my address when ordering physical products?

Yes, We always encourage our users that buy physical products to encrypt their home address with our public PGP key can be found here (https://pastebin.com/raw/5ER2b8dx) the simplest way is to goto (https://pgp.help) Paste our key into the public key box. Type your message into the message box. Copy the encrypted result and send it to us in the order notes.

What to do if my drivers license is invalid?

In cases of a expired or invalid driver's license, contact support on telegram for the fastest response, if you do not have telegram, open a support ticket on the site. If verification does not work on your site, you can contact support for a refund or a replacement, sometimes with proof.

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